Thursday, January 8, 2009
Personnel Safety
Five Biggest PPE Excuses and the Best Responses
The following article is a condensation of the "Safety News Alert" newsletter regarding the problem of having employees wear the proper PPE (Personal Protective Equipment) when required.
The question often arises about how can you, as a business owner, get all of your employees to wear their safety gear all of the time. A survey was taken of 290 business owners and then safety managers responded as to how they would deal with the five biggest PPE excuses.
Fit/comfort
Excuses: PPE that doesn't fit right or "it's uncomfortable" are the reasons heard by 30% of safety pros to explain why employees won't wear their PPE.
Solution: You should get workers involved in the selection of PPE. Ask them what the comfort and fit issues are with their gear. You can work with several of the employees to order several trial samples of regulatory-compliant gear for the type of situation in which it is to be used. Once the sample gear is in hand you can have those employees test it. If no consensus is reached, note whether people with certain physical characteristics match up better with certain types. You may have to order more than one type to accommodate those differences and satisfy those workers.
"I didn't know..."
Excuse: Some employees may try to put the blame for their lack of wearing PPE on someone else such as their supervisors or trainers. "I didn't know I needed safety gear" was the top reason heard by 10% of safety pros.
Solution: When safety gear training is provided, have your workers sign a paper stating that they have received and understand the training. Once that has been done to enforce this policy your supervisors will have to follow up with disciplinary action for non-compliance.
Time Factor
Excuses: "I didn't have time" or "it takes too much time" are the reasons that 18% of safety pros hear as excuses from workers who fail to wear PPE.
Solution: Ask workers why they feel time is a factor and listen carefully to their answers. You may have a conflict between production and safety. In that case, ask production workers to emphasize that work doesn't start until safety gear is put on. Also, some workers may not have been properly trained in the donning of PPE.
They're Invincible
Excuse: "I won't get into an accident" is heard most often by 8% of managers but it is viewed in two different ways in regard to the age group involved. Young workers feel that they're invincible, that nothing bad will ever happen to them. Usually they haven't been exposed to a serious injury so their reasoning is that "it only happens to other people." On the other hand more experienced workers may have gone their entire careers without suffering a serious injury so they believe that "I've always done it this way and haven't been hurt so far."
Solution: Illustrate to the employees that accidents can happen. Invite someone who has had a serious workplace injury and is willing to talk about it. Have the person explain in detail how the injury happened and how it has impacted their life. Everyday activities that we often take for granted may be more difficult or impossible now for the seriously injured person to perform. Another tactice would be to tell your employees to put an arm behind their back and have them try a simple task such as tying their shoes.
Memory Lapses
Excuses: The rest, 34%, say "I just forgot." Verify first that the fit, comfort or time is a factor before accepting this excuse.
Solution: Have a strong safety policy in effect. The policy should specify how often it's acceptable for someone to "just forget" and what will be the consequences. Universal enforcement including dismissal, if appropriate, will send a message to others to always wear their PPE when required.
Labels: Personnel, PPE, Safety Compliance
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